Christmas High Volume of Orders Delay
During this festive season, please anticipate a 24-48hr delay in order processing and dispatch. We're diligently managing the increased demand to ensure your packages are delivered with care. Your patience is sincerely appreciated.
Australia Post Suggested Christmas Delivery Cut-Off Dates
The dates provided below are for Parcel Post items being sent to/from metro locations and collected by one of Australia Post's trucks or vans and taken directly to their processing facility. For Parcel Post items being sent outside a metro area or being lodged over the counter, please allow additional time.
|To NSW||To ACT||To VIC||To QLD||To SA||To WA||To TAS||To NT|
Our incredible team work hard to ensure that all orders are quickly dispatched within 24 - 48 hours!
Orders are shipped by either Australia Post, TNT, Toll or Fastway Couriers, please understand these services operate Monday to Friday as a general rule. We have electronic tracking via the carriers but cannot divert goods from the original address given.
CLICK AND COLLECT
We are offering Click and Collect orders for our local customers. Place your order online by selecting “Free pick-up from store” as the shipping method upon check out. Please note you must enter a local address when checking out to be given this option.
You can also arrange contactless Click and Collect orders via phone. Please call 1300 4 HOBBY (1300 446 229) to speak to our team.
Click and Collect orders can be collected during the below hours from our store at 5 Lang Road, Broadmeadow, NSW 2292.
Monday to Friday 9am to 6pm | Saturday 9am to 5pm | Sunday 10am to 4pm
FREE SHIPPING: For customers in metropolitan and urban areas, online orders over $150 are eligible for free shipping. Terms and conditions apply.
Terms and conditions: Our Free Freight option applies to online orders only and may change without notice due to commercial competition. Large, heavy, bulky and/or dangerous goods are exempt from our free freight offer and we reserve the right to quote freight separately for these products.
Customers in Remote areas and New Zealand may not be eligible for our Free Shipping offer.
FLAT RATE SHIPPING: Our $9.95 flat rate shipping covers all metropolitan and urban areas within Australia.
For customers in remote areas and New Zealand customers, a flat rate of $14.95 will apply.
*Excludes Oversized items and Dangerous Goods
OVERSIZE ITEMS: Items larger than 1 metre in any dimension are considered an oversize item and are not accepted by Australia post and as such, require additional charges to be sent by courier. Due to these items being sent by a courier, someone must be home to receive the item or a slip may be left instead. These items cannot be shipped to PO boxes.
DANGEROUS GOODS: Certain products, such as rocket engines, aerosol paints, and RC fuel fall under the "Dangerous Goods" category and therefore require extra fees. Since these items are shipped via courier, a recipient must be present at the delivery address, or a delivery slip will be left instead. Additionally, these products cannot be delivered to PO boxes. It's important to note that rocket engines of size 'E' or larger cannot be shipped and must be picked up in-store.
New Zealand Customers
Kia ora! We are now shipping to NZ with PayPal. Prices appear on our website in AUD and conversions and taxes will be calculated upon checking out via PayPal.