In order to support our customers during these unprecedented times our amazing team are working hard to ensure that all orders are quickly dispatched within 24 -48 hours! Please allow an additional 24hours for shipping time for all online orders.
Orders are shipped by either Australia Post, TNT, Toll or Fastway Couriers, please understand these services operate Monday to Friday as a general rule. We have electronic tracking via the carriers but cannot divert goods from the original address given.
Contactless Click and Collect
We are offering INSTANT Click and Collect orders for our local customers. Place your order online by selecting “Free pick-up from store” as the shipping method upon check out. Please note you must enter a local address when checking out to be given this option.
You can also arrange contactless Click and Collect orders via phone. Please call (02) 4929 1140 to speak to our team.
Click and Collect orders can be collected during the below hours from our store at 5 Lang Road, Broadmeadow, NSW 2292.
Monday to Friday 9am to 6pm | Saturday 9am to 5pm | Sunday 10am to 4pm
Flat Rate Shipping
Our $9.95 flat rate shipping covers all metropolitan areas and all urban areas within Australia.
Free Freight Offer
Our Free Freight option on goods over a certain value applies to online orders only and may change without notice due to commercial competition so please always check this category. We reserve the right to quote freight separately for any oversize, large, heavy or bulky goods which may be ordered. Free shipping may not apply to some oversize items, or orders containing Dangerous Goods.
Some items such as rocket engines and RC fuel require additional charges due to “Dangerous Goods” category. Due to these items being sent by a courier, someone must be home to receive the item, or a slip may be left instead. These items cannot be shipped to PO boxes. Please note, rocket engines of size 'E' or higher cannot be shipped. They can only be picked up in store.
Any items that are larger than 1 metre in any dimension are considered an oversize item and are not accepted by Australia post and as such, require additional charges to be sent by courier. Due to these items being sent by a courier, someone must be home to receive the item or a slip may be left instead. These items cannot be shipped to PO boxes.