Delivery by Mail:
On-line orders are important to us and in-stock products should be shipped within two business days of receiving the order. If there is reason we cannot ship in this time we will contact you for any change in instruction.
Orders are shipped by either Australia Post, TNT, Toll or Fastway Couriers, please understand these services operate Monday to Friday as a general rule. We have electronic tracking via the carriers but cannot divert goods from the original address given.
Some items such as rocket engines and RC fuel require additional charges due to “Dangerous Goods” category.
Our Free Freight option on goods over a certain value may change without notice due to commercial competition so please always check this category. We reserve the right to quote freight separately for any oversize, large, heavy or bulky goods which may be ordered.
For valuable items we always recommend you tick the insurance box on the order form because the carriers will not honour loss or damage and goods cease to insured when they leave our premises. Once paid for, the goods are your responsibility.